These are the questions we are asked most often

Everything from ‘How long are sessions?’ to ‘How much do you charge?’


How much do you charge?

The amount you will be charged depends on several factors. Whether you are seen as an individual, a family, or a couple; how much session time you will need; and whether an extended assessment is required can all change your fee. When we answer your call we’ll gather the information needed to determine those things, and then we will be able and happy to quote you an accurate fee.

Do you take my insurance?

At the Marriage and Family Center we are very concerned about what happens when people use their insurance for psychotherapy or counseling.

Not only do uncaring insurance companies decide without ever meeting you how many times and how often people can be seen, but many people don’t know that when they use their insurance for counseling, in order to get reimbursed the therapist usually has to write the insurance company that the client has a serious mental disorder—even if the client is just going in for stress or a relationship issues. That diagnosis stays on file with the insurance company which in turn reports it to the Memphis Information Bank where it stays in an accessible computer indefinitely. “HIPPA” law, widely believed to protect people from that kind of thing, were actually enacted in order to allow it to happen.

We have no idea how many people who have used their insurance for couples counseling, for example, are listed as having a serious mental disorder. We are aware, however, of many examples of a person’s so-called “personal” health information being used against them in hiring and promotion decisions. Of course people in distress may not feel they have any option except to use their insurance for psychotherapy, but we want people to know the truth and the reasons why whenever possible we recommend against doing so. Call us to discuss other options for getting help.

How long are sessions?

Sessions are generally scheduled for 50 or 80 minutes depending upon the reason you are seen, the number of people in the session, and other factors. Sometimes assessments can take longer. The receptionist will gather enough information to let you know how long to expect.

What is your success rate?

We see amazing things happen in peoples lives daily. Hundreds of people who started therapy with almost no hope at all, have been amazed at the transformation within themselves and within their relationships.

We have successfully helped people of all races, religions, sexual orientations, education levels, and intellectual capacities. We have helped people whose issues are complicated by physical ailments, developmental disabilities, and substance abuse. Your individual chance of success depends on your circumstances and your readiness to do the difficult work of therapy. For these reasons we are not ethically able to predict your success.

Working together, you and your therapist will be able to discuss what getting better is likely to require.

How do I schedule an appointment?

The easiest way is to give our office a call between 9am-5pm PST and schedule an available date and time that works for you.

What are your therapists' qualifications?

Each therapist practices as a fully Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Clinical Psychologist (Ph.D), or Licensed Professional Clinical Counselor (LPCC). You can read more about each therapist’s qualifications on our about us page.

Why should I see a licensed therapist?

Anyone can offer advice, but when it comes to ones personal life or relationships, most people want to see someone who is qualified to help them.  Unlike others who may be good listeners, licensed therapists have successfully completed years of education and training in the dynamics of relationships, thinking, motivation, change, and other aspects of human behavior.  You can read more about those qualifications on this post

Do you offer weight loss counseling?

Yes, You can read more about it here. ‣